FAQs

When will my internet order ship?

Depending on when you place your order, your keycap will be available on the next day and shipped within 24 hours. We currently work from Monday through Thursday. Occasionally this schedule changes on holidays.

What is the fastest way to reach customer service?

Between 8:00am and 5:00pm Monday through Friday GMT+7 via customer support chat at bottom right of website. Or call us at +84989771598. You can also reach us at [email protected] 24/7.

What is your return policy?

We do not accept returns on any purchases for now.

Do you offer international shipping?

Yes, we do! Please email us at [email protected] with your shipping address and the order you would like to place for a shipping estimate. All international orders are shipped via US Mail either Express International (3-5 days) or Priority International (6-10 days).